Once your total spending meets the required tier threshold, you will receive an email notification of the upgrade.

*Please note that it takes 21 days from the date of qualifying purchase for the upgrade to take effect.

If an order is cancelled or refunded, the points earned on that purchase will be deducted from your account based on the amount refunded or cancelled.

Birthday rewards will be automatically credited to your account every year on your birthday. If you recently updated your birthday and it falls within the next 30 days, rewards will be awarded 30 days after the update.

Example: If today's date is August 17, 2022, and you set your birth date as August 18, 1999, you will receive your reward on September 16, 2022.

No, points cannot be used to purchase gift cards.