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Frequently Asked Questions

Can I reschedule my appointment?
Yes. Simply click "Reschedule" at the bottom of your confirmation email to select a new time slot that works for you.
What happens after I make an appointment?
You will receive a confirmation email stating the date and time of your appointment.
Can I come in person instead of making an appointment online?
While we encourage appointments, we welcome walk-ins.
Can I install my pedalboard?
Yes, our staff can help you connect your pedalboard to an amplifier or PA to test your guitar.
Can I request special arrangements?
By default, our instruments are set to factory settings to ensure comfort for most players.
How long does it take to receive a confirmation email?
A confirmation email will be sent to your inbox as soon as your request is confirmed.
How long is each session?
Each session lasts 45 minutes. We'll support you every step of the way by understanding your needs and providing the best professional advice.
Can I request a specific amplifier?
Write your request in the comments section, and we will do our best to get that amplifier or a similar one.
Can I reschedule my appointment?
Yes. Simply click "Reschedule" at the bottom of your confirmation email to select a new time slot that works for you.
Can I come in person instead of making an appointment online?
While we encourage appointments, we welcome walk-ins.
Can I request special arrangements?
By default, our instruments are set to factory settings to ensure comfort for most players.
How long is each session?
Each session lasts 45 minutes. We'll support you every step of the way by understanding your needs and providing the best professional advice.
What happens after I make an appointment?
You will receive a confirmation email stating the date and time of your appointment.
Can I install my pedalboard?
Yes, our staff can help you connect your pedalboard to an amplifier or PA to test your guitar.
How long does it take to receive a confirmation email?
A confirmation email will be sent to your inbox as soon as your request is confirmed.
Can I request a specific amplifier?
Write your request in the comments section, and we will do our best to get that amplifier or a similar one.